Collection and Use of Personal Information
Personal information is data that can be used to uniquely identify or contact a single person.
Here are some examples of the types of personal information collected and how we may use it.
What personal information we collect
When you utilize our website, purchase a product or download a software update, we may collect a variety of information, such as your name, mailing address, credit card information, and email address.
When you share your content with family and friends using Robert Bruce and Associates products, or invite others to join you on Robert Bruce and Associates forums, Robert Bruce and Associates may collect the information you provide about those people such as name and email address.
How we use your personal information
The personal information we collect allows us to keep you posted on our products, software updates, and upcoming events. It also helps us to improve our services, content, and advertising. If you
don’t want to be on our mailing list, you can opt out anytime by contacting us.
We also use personal information to help us develop, deliver, and improve our products, services, content, and advertising.
From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Robert Bruce and Associates, you may not opt out of receiving these communications.
We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Robert Bruce and Associates’ products, services, and customer communications.
Collection and Use of Non-Personal Information
We also collect non-personal information − data in a form that does not permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. For example, we may collect information such as language, zip code, area code, unique device identifier, location, and the time zone where a Robert Bruce and Associates product is used so that we can better understand customer behavior and improve our products, services, and advertising.
If we combine non-personal information with personal information, the combined information will be treated as personal information.
Cookies and Other Technologies
Robert Bruce and Associates’ website, online services, interactive applications, email messages and advertisements may use “cookies” and other related technologies. These technologies help us better understand user behavior, tell us which parts of our website people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information.
One goal with the usage of cookies and other related technologies is to make your experience with Robert Bruce and Associates more convenient and personal.
As is true of most websites, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit pages, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, and to gather demographic information about our user base as a whole. Robert Bruce and Associates may use this information in our marketing and advertising services.
Disclosure to Third Parties
At times Robert Bruce and Associates may make certain personal information available to strategic partners that work with Robert Bruce and Associates to provide products and services, or that help Robert Bruce and Associates market to customers. Personal information will only be shared by Robert Bruce and Associates to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.
Robert Bruce and Associates shares personal information with companies who provide services such as information processing, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Robert Bruce and Associates operates.
It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Robert Bruce and Associates to disclose your personal information.
We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.
Protection of Personal Information
Robert Bruce and Associates takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration, and destruction.
When you use some Robert Bruce and Associates products, services, or applications or post on a Robert Bruce and Associates forum, chat room, or social networking service, the personal information you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to submit in these instances.
Integrity and Retention of Personal Information
Access to Personal Information
For personal information, we make good faith efforts to provide you with access so you can request that we correct the data if it is inaccurate or delete the data if Robert Bruce and Associates is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are unreasonably repetitive, require disproportionate technical effort, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. Access, correction, or deletion requests can be made by contacting us.
We do not knowingly collect personal information from children under 13 years of age. If we learn that we have collected the personal information of a child under 13 we will take steps to delete the information as soon as reasonably possible.
To provide location-based services on our products and applications, Robert Bruce and Associates and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your device where the application is installed. This location data is collected anonymously in a form that does not personally identify you and is used by Robert Bruce and Associates and our partners and licensees to provide and improve location-based products and services. For example, we may share geographic location with application providers when you opt in to their location services.
Some location-based services offered by Robert Bruce and Associates require your personal information for the feature to work.
Third-Party Sites and Services
Robert Bruce and Associates’ websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties − for example, a third-party mobile app. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
Our Commitment to Your Privacy
To make sure your personal information is secure, we communicate our privacy and security guidelines to our employees and strictly enforce privacy safeguards within the company.